Case study
Partoo
At Partoo, a B Corp certified SaaS scale-up, the CSR momentum was there, but no one in-house was left to drive it. It needed structure and pace, in step with a fast-growing organisation.
Outsourced CSR manager, from September 2025 to Q4 2026, built on three pillars:
The B Corp rules have changed. Certification used to be renewed every 3 years. It is now every 5 years, with a check-in at year 3, and the assessment is more demanding: mandatory requirements, verified by an independent third party. For a tech company, this has to be prepared in an AI context that is as challenging as it is uncertain.
When I start working with Partoo in September 2025, the foundations are there:
The aim was not to start from scratch: it was to build on what already existed and prepare for recertification in 2027, without everything resting on one person.
An engagement as outsourced CSR manager, from September 2025 to Q4 2026, with a one-to-one with the Chief People Officer every three weeks.
| # | Pillar | Work carried out | Deliverables |
|---|---|---|---|
| 1 | Build on what exists Sept.-Dec. 2025 · take stock before adding anything |
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| 2 | Structure the pathway Q1-Q2 2026 · set a concrete course to 2027 |
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| 3 | Bring the organisation on board Q2-Q4 2026 · so that it does not rest on one person |
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Most of these deliverables are required by the B Corp standard: they feed directly into the 2027 recertification file.
Three choices that shaped this engagement:
"The challenge was to structure an ambitious impact strategy while keeping an agile and flexible way of working."Céline Cabaré, Sales Director, People4Impact
The work was about clarifying priorities, aligning teams and turning existing initiatives into an operational roadmap. Here is where Partoo stands at the end of 2026.
| Indicator | At the start | End of 2026 |
|---|---|---|
| CSR action plan | initiatives under way, without coordination | Structured plan, with targets, deadlines and tracking indicators |
| B Corp recertification | new standards still to be analysed | gaps identified, a concrete roadmap to 2027 and first projects delivered: responsible marketing policy with upskilling of the marketing team, responsible lobbying policy |
| Leadership | no CSR manager to drive the topic | Executive committee committed to securing recertification in 2027 |
| Teams | strong engagement, no recent awareness-raising | on board and aware of the issues specific to the tech sector |
| Climate | carbon footprint measured every year, no reduction pathway | 2025 carbon footprint and decarbonisation plan |
| Double materiality | none | Completed and approved by the executive committee |
We needed someone who could be both strategic and very hands-on. Margaux structured our CSR approach while adapting perfectly to our pace and our scale-up culture.
External CSR co-pilot, based in Barcelona. Five years in consulting, ten years in impact. I work with leadership teams and sustainability managers, from SMEs to international groups, turning the maze of frameworks into a clear roadmap and into reports that hold up in front of an auditor.
On this engagement I act as Partoo's outsourced CSR manager: in front of the executive committee for the double materiality, in workshops with the teams, and in every document that will feed the 2027 B Corp file.
I help sustainability leaders navigate the complexity of frameworks, so that every tool genuinely serves their strategy.